Card Charge Report

Review Your Statement, Stop Fraud

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About

CardCharge.Report is a non-governmental resource about credit card statement charges. It programmatically collects information about credit card descriptors and charges in order to provide information for credit card users who have questions about a credit card charge and who may be confused by the opaque process of discovering what purchase was associated with a particular charge.

This website is not affiliated with the Consumer Financial Protection Bureau (CFPB), The Office Of The Comptroller Of The Currency (OCC), or the US government in any way whatsoever.

If you have any questions about this website please email us at [email protected].

ADOBE ACROPRO SUBS

The charge labeled “ADOBE ACROPRO SUBS” on a credit card statement is generally associated with a subscription to Adobe Acrobat Pro, which is a legitimate service offered by Adobe Systems Incorporated. However, there have been instances where such charges were either unexpected or unauthorized. Here are some important points to consider:

  1. Legitimate Adobe Subscription: This charge is often linked to a legitimate subscription for Adobe Acrobat Pro. If you have recently arranged any software subscriptions with Adobe, this could explain the charge on your statement​​​​.
  2. Unexpected or Unauthorized Charges: There have been reports of unexpected or unauthorized charges under this description. In some cases, users reported being charged despite canceling an Acrobat subscription or not recalling any subscription to Adobe Acrobat Pro. This might include early termination fees or recurring charges that don’t align with the user’s understanding of their account status with Adobe​​​​​​​​​​.
  3. Contacting Adobe for Clarification: If you find this charge on your statement and it seems unfamiliar, or you do not recall subscribing to Adobe Acrobat Pro, it is advisable to contact Adobe directly. They should be able to provide clarity on the nature of the transaction and help resolve any concerns. Adobe’s customer service can be reached at the phone number 800-833-6687​​​​.

Given these points, it’s important to review your recent software subscriptions and check if the charge corresponds to a service you’ve knowingly signed up for. If the charge remains unclear or seems unauthorized, reaching out to Adobe’s customer service for a detailed explanation and potential resolution is recommended.

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